At the doctor's surgery
Americans are nothing if not thorough! The school in the States, which my youngest son is due to start attending at the end of August, has written saying they want a full medical report on him. I suppose they want to cover themselves as everyone is, apparently, so quick to consult m'learned friends stateside. So it was a quick dash to the surgery in West London to get this wretched form completed.
While standing in reception a man with a puffy face lurched in looking in a pretty bad state to my untrained medical eye. He asked if he could see a doctor and explained to the receptionist
I've been mugged - for the second time and I think my jaw has been broken - again! My face has swollen up and I'm in terrible pain.
The receptionist's relaxed response
Well, you should have made an appointment. You can't just turn up and see a GP!
Truly I am starting to lose the ability to be shocked in this country!
HelloAmericans
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British doctor's receptionists. Drunk on power, and devoid of common sense.
Here's my experience:
I once went to the doctor's receptionist on my mother's behalf. I can't remember what it was for ...
After waiting 15 minutes to catch the receptionist's eye, I had a short conversation (probably 30 seconds) in which the receptionist required additional information.
I asked her to give me 10 seconds whilst I phoned my mother, to obtain that additional scrap of information.
Rather than give me the 10 seconds to dial the number and get through, the receptionist then started speaking to someone else. The other person was completely inarticulate and rambling about nothing.
After another 10 minutes, when I finally caught the receptionist's eye, I was able to deal with my enquiry in LESS THAN ONE MINUTE.
I'm sorry, but I really, really, really dislike the NHS.